Privacy Policy

The term 'site' in this policy is referring to this website 'www.themusicroomcoventry.co.uk'.
The term 'you' 'yourself' refers to you as a visitor to the site and a user of the various services I offer.

The term 'we' 'us' refers to the founders of THE MUSIC ROOM COVENTRY, Adam kibble & John Griffiths.

 

Consent
By visiting this site and accessing the services we provide, you are automatically accepting our Privacy Policy and Terms of Use.

You can withdraw from accessing our site and the services we offer at any time.

 

Affiliated Sites
This privacy policy refers to this site only and doesn't cover other sites and services that we are linked to.
This website has been made with Wix.com and contains links to other websites affiliated with our business. These include (though are not limited to): Twitter, instagram.com, google.com, facebook.com and youtube.com.
All the sites listed above have their own privacy policies, therefore all users must make themselves aware of these policies themselves. We cannot be held responsible for the policies and terms of use that these sites offer. 
We will, however, endeavour to only work with sites that we know and trust.

 

Your Rights

You have the right to be informed about how we collect and use your personal data (see further information below).

You have the right to access the personal data we hold about you.

You have the right to request and have your personal data changed.

You have the right to have any of your personal data erased from our records.
You have the right to restrict what data we share with third parties.
All relevant data will be shared with third parties unless requested otherwise.

 

How We Collect and Use your Personal Data

We will only ever collect and use the personal data that you first provide to us.

 

This includes the information you give to us when you;

  • Sign up to our mailing list/ newsletter.

  • Send us an email enquiry.

  • Ring our phone number.

  • Contact us and/or pay for a service/product.

  • Contact us, comment or tag us on my Facebook, Instagram, Twitter or YouTube pages.

 

The types of data we collect from you may include:

  • Your name.

  • Your email address.

  • Your phone number.

  • Your home address.

  • Your social media handles/ URL.

  • Your interests in music.

There are a number of ways we may use your personal data. They are as follows:

  • To contact you. (see further information below)

  • To send you updates and news about our business.

  • To supply our products and services to you.

  • For marketing purposes;
    We may share photos of students we have taught on this website and on social media and we may tag you and share information about the photos alongside the images.

  • To provide evidence of our own business tax returns.

  • To comply with any legal proceedings we may be involved with and/ to comply with legal obligations, under the instruction of governmental authority or court order.

 

We currently don't use google analytics to gain information about our site, though we may choose to do so in the future. 

 

A Personal Commitment: 
Though we rely on good quality images to enhance our school, we am committed to respecting the privacy of students and will never share images or information unless we have had verbel conformations from the student or their parent/guardian.

 

Storing Your Data

In all areas, we will store your personal data for as long as it is necessary for us to fulfil our services to you, or until you withdraw your consent from us. We will never store your data for longer than 7 years. We are currently in the process of finding out ways in which we can store your data more securely, so do come back to this site for any updates.

 

Our Communication with You

In all areas of our teaching, we endeavour to be clear with you and to communicate well with you regarding the services we provide and any queries you may have. 

 

Our reasons for contacting you may include (though are not limited to):

  • To send you updates about our business and the services we offer

  • To reply to your enquiries.

  • To provide you with the products and services you have paid for.

  • To collect fees or payments owed.

  • To troubleshoot any problems or to resolve a dispute. 
     

So you know exactly what to expect, We have outlined the likely ways in which we will contact you below;

 

Via Email: In most circumstances, you will be contacted by email; either directly or through the relevant site related to your purchase. We will contact you via email with newsletters, promotions, and updates to the site and blog. We will also contact you via email to follow up on any communication initiated by you. To receive our newsletter you must sign up via the link on my website. All contacts who have made an enquiry via email will be sent a link to sign up to the newsletter. This is optional. All visitors who sign up to our newsletter can opt out at any time.

By Phone/ Mobile: We will contract you via phone/mobile if a last minute change in your booking has happened, or if emails have not been replied to within 48 hours. 

 

My Third Parties

We work with third parties to enhance and improve our business and to market the school. These third parties may collect and/or require personal or non-personal data. We have outlined an example of some of the third parties we work with and how we may share your data with them.

 

  1. This site is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to advertise our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

  2. We use Facebook to communicate with followers and to advertise our services. We may share on Facebook images by students and their reviews we have received. We will never share your personal contact information on Facebook but may share some information about the images in question.

 

We are currently reviewing all the third parties we use. We want to make sure we work with the best sites and suppliers that enhance our business and improve your experience of our school. Keep checking back to this page to stay up to date with any changes we have made.
To find out more about the third parties we may share your data with, please do get in touch at themusicroomcoventry@gmail.com

 

Privacy Policy Updates

We reserve the right to modify and make changes to this privacy policy when necessary. This can happen at any time, so please review the policy regularly to stay up to date. All changes and clarifications will take effect immediately upon their posting onto the site.

 

Questions and Contact Information

You have the right to know about all the personal information we collect about you. You also have the right to ask us to stop collecting your personal information. If you would like to: access, correct, amend or delete any personal information we have about you, or would like us to stop processing your data;
 

Please contact us at:

themusicroomcoventry@gmail.com


Or send us a letter to:

7 Frankpledge Road, Coventry CV3 5GT

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