BOOKING FORM
BOOKING FORM
'the music room' is a Warwickshire based music tuition school. We host one-to-one lessons for; Singing, Drums, Guitar, Bass, and even more!
Our physical lessons take place in southern Coventry, but we also offer secure and professional online lessons for those living further away or have limitations due to Covid-19.
'the music room' is a Warwickshire based music tuition school. We host one-to-one lessons for; Singing, Drums, Guitar, Bass, and even more!
Our physical lessons take place in southern Coventry, but we also offer secure and professional online lessons for those living further away or have limitations due to Covid-19.
'the music room' is a Warwickshire based music tuition school. We host one-to-one lessons for; Singing, Drums, Guitar, Bass, and even more!
Our physical lessons take place in southern Coventry, but we also offer secure and professional online lessons for those living further away or have limitations due to Covid-19.
MEET THE TEAM
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If you are unable to attend or wish to cancel a singular lesson please contact our booking team at themusicroomcoventry@gmail.com. Our cancellation cut-off time is 48 hours prior to your lesson. If the school booking team are not notified before this 48-hour notice period, you will still be charged for your lesson. Bookings and cancellations are not handled by teachers, Teachers are not held accountable for passing on bookings or cancellations to the school booking team.
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If a lesson is cancelled prior to the 48-hour cancellation cut-off, the payment for that cancelled lesson will be automatically rolled over and taken off the next month's invoice. If the student/parent would like a direct refund for the cancelled lesson then they should email the booking team. You can also use your student login to cancel upcoming lessons. For more information on your student login, please speak to your teacher or our booking team.
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We understand that due to emergencies or severe illness, it can be difficult to give 48-hour cancellation notice. We acknowledge that these life events happen and may consider your cancellations on a case-by-case basis. However, THE MUSIC ROOM COVENTRY still has the right to charge for these lessons. Please note, severe illnesses do not include; colds, sore throat, fatigue, or headaches.
ROLLING LESSONS TIME SLOTS
After your trial lesson, you will be offered a rolling lesson time slot for either weekly or fortnightly lessons. Once you have agreed to your time slot and made your first payment, this time slot will be booked out for you going forward.
If you decide that you would like to stop having lessons and cancel your rolling time slot, email the booking team at themusicroomcoventry@gmail.com with at least 2 weeks' notice. If you have any remaining lessons after your 2 weeks' notice, THE MUSIC ROOM COVENTRY will refund you for any remaining lessons paid for after this period. Should you need to rearrange your time slot and not cancel all lessons, please contact our booking team for assistance rescheduling.
Lesson Timing & Punctuality
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Lessons will begin promptly at the scheduled time.
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If a student arrives late, the lesson will not be extended beyond the booked time slot.
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No refunds will be issued for lessons shortened due to student’s lateness.
School & Teacher Policies
The Music Room Coventry and its teachers reserve the right to:
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Change or cancel a lesson due to illness or emergencies.
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Remove students from regular time slots if lessons are repeatedly missed.
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Cancel future lessons if a student violates safeguarding policies. Our safeguarding policy can be viewed at: https://www.themusicroomcoventry.co.uk/safeguarding.
Payment Terms
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Payments must be made via bank transfer to the account details provided on your invoice. Payments should not be sent directly to teachers.
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Invoice payments must be made before the start of the upcoming month for the full amount due. Failure to pay on time may result in the termination of your rolling lesson slot.
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Monthly invoice amendments: If you wish to make any amendments to your monthly invoice, please contact our Booking Team before the start of the invoiced month. We will no longer issue revised invoices once the invoiced month has begun. You will therefore need to pay your most recent invoice in full before requesting any timetable changes with the Booking Team.
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Stopping or pausing lessons: If you decide to stop or pause your lessons, any remaining credit on your account can be refunded after your final lesson. We will hold your credit for up to 6 months from the date of your final lesson, during which time you can request a refund. To arrange this, please contact our Booking Team with your account details.
DATA PROTECTION & PRIVACY
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We take the privacy and security of our students’ personal information seriously.
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Information provided to THE MUSIC ROOM COVENTRY through registration forms, booking forms, invoices, and other communications will be used only for purposes connected with providing and managing your lessons, including bookings, payments, communication, safeguarding, and the administration of your student account.
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We will not sell or share your personal information for marketing purposes. Your information may only be shared with appropriate members of our team or with relevant third parties where necessary to provide our services, meet legal obligations, or protect the safety and wellbeing of our students and staff.
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For safeguarding reasons, students under the age of 18 should not exchange personal contact details with teachers or contact teachers directly outside of the agreed school communication channels. All bookings, cancellations, timetable changes, and account queries should be made through our Booking Team.
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We will take reasonable steps to keep your personal information secure and will only retain it for as long as necessary for the purposes for which it was collected, or where we are legally required to retain it.
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For further information about how we collect, use, store, and protect your personal information.
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By filling out our online booking form, you consent to us contacting you about bookings, updates, news, and offers. Please refer to our Privacy Policy:
https://www.themusicroomcoventry.co.uk/privacy-policy
